Further to our COVID-19 – Office Plans communication, at Magellan Law, we take the health and safety of our clients and team very seriously. In response to the COVID-19 outbreak, we have decided to temporarily close our physical office to minimize potential impact to our clients and team. Our office closure will be effective immediately and will continue until further notice.
Thankfully, we are capable of transitioning our practice to a virtual office. The use of document management, client management and practice management software assists us in having file information readily available while our team members are working remotely.
Below we have set out what you can expect as we temporarily transition to a virtual office:
- Our team members will continue to work on your file remotely. It is expected that this transition will be seamless for you as Magellan Law already maintains its active files electronically.
- All of our team members’ emails will be monitored. We will continue to be accessible to you by email for inquiries, requests and other correspondence. While we have arranged for mail forwarding, we encourage you to use email for transmission of documents. If you have security concerns over email, we can arrange to use e-Courier, a secure email and file sharing tool, to ensure seamless service on your file.
- Annual reports and other filings will continue to be processed. Our office will complete all filings in the usual course to the extent that the BC Registry and/or other filing agencies remain open.
- All appointments will be by telephone or video call. While we value and enjoy the opportunity to meet with you in-person, we will make virtual arrangements for all meetings to minimize any potential exposure. Our voicemail system will be regularly monitored and our team members will be available by IP phones and/or cell phones. In the event that you had an in-person meeting scheduled with our office in the near future, we will contact you to make the revised arrangements.
As we navigate the potential challenges ahead, we will endeavor to keep you updated as quickly as possible. We value your continued trust and partnership with Magellan Law. Please feel free to reach out to us if you have any additional questions.